24×7 Remote Network Operations Services Delivered
Kentucky based IT service provider SDG Signa acquired by Crowe hired Signatech to provide 24×7 Network Operations Services to monitor network devices and provide level I & II support services for all Kentucky school districts location. We started this 3 year engagement in 2015 and successfully completed the 3 year engagement. Signatech team streamlined the NOC services into a repeatable and scalable process with reportable SLA and performance Metrix to support the customer.
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